Privacy Policy

Who we are

Region Shore LLC (“Region Shore,” “we,” “us,” or “our”) operates the website at regionshore.com and related shopping experiences. Our store address is 3458 Willowcreek Rd, Portage, IN 46368, United States.

Questions about this policy: use the Contact page or email admin@regionshore.com.

Information we collect

We may collect information you provide directly, including:

• Name, email address, phone number, and shipping or billing address
• Order details, payment status, and account information if you create a My account profile
• Messages you send through our contact form or email
• Newsletter signup details when you join our email list

We may also collect technical information automatically when you visit the site, such as IP address, browser type, device information, pages viewed, and referring URL. Payment card details are processed by our payment providers and are not stored in full on Region Shore servers.

How we use your information

We use personal information to:

• Process and fulfill orders, returns, and customer support requests
• Create and manage your account
• Send order confirmations, shipping updates, and service messages
• Send marketing emails when you opt in (you can unsubscribe anytime)
• Improve the site, prevent fraud, and maintain security
• Meet legal, tax, and accounting requirements

Orders and payments

When you place an order, we and our ecommerce/payment partners process the information needed to complete the purchase, verify payment, and ship your products. Payment processing is handled by trusted third-party providers (such as WooCommerce Payments / Stripe). Those providers have their own privacy policies governing payment data.

Email and marketing

If you sign up for Region Shore emails, we use your email address to send product updates, offers, and grooming tips. We use MailPoet (or a similar email service) to manage newsletters. You can unsubscribe using the link in any marketing email, or contact us to be removed from the list.

Transactional messages about orders, shipping, and account activity may still be sent when needed to complete a purchase or support request.

Cookies and similar technologies

Our site uses cookies and similar technologies to keep the cart and checkout working, remember account login sessions, measure site performance, and understand how visitors use the shop. You can control cookies through your browser settings. Disabling some cookies may affect cart, checkout, or account features.

Sharing your information

We do not sell your personal information. We may share information with service providers that help us run the business, such as:

• Hosting and website infrastructure
• Ecommerce, payment, and fraud-prevention tools
• Shipping and fulfillment partners
• Email and customer communication tools
• Analytics providers, when enabled

We may also disclose information if required by law, to protect Region Shore or our customers, or in connection with a business transfer.

How long we keep information

We keep order and account records for as long as needed to fulfill orders, provide support, meet legal and tax obligations, and resolve disputes. Newsletter data is kept until you unsubscribe or ask us to delete it, unless we must retain it for a lawful reason.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you. You may also ask us to limit certain processing or opt out of marketing emails.

To make a request, use the Contact page or email admin@regionshore.com. We may need to verify your identity before completing the request.

Children’s privacy

Region Shore is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will take appropriate steps to delete it.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-party links

Our site may link to third-party sites such as social media pages. Those sites have their own privacy practices. Region Shore is not responsible for the content or privacy policies of third-party websites.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the site after changes means you acknowledge the updated policy.

Contact us

Region Shore LLC
3458 Willowcreek Rd
Portage, IN 46368
United States

Email: admin@regionshore.com
Web: Contact page

Effective date: July 27, 2026